Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the cursor does noy work on firefox search box or drop-down lists on any site.

more options

Also I cannot sign out of gmail or yahoo. I get the arrow of the cursor but no hand hovers over the buttons.

This does not happen when I use safari. Most irritating as firefox is our choice and has got all my bookmarks etc.

Any suggestions ? I do not have much knowledge so spell it out!

Also I cannot sign out of gmail or yahoo. I get the arrow of the cursor but no hand hovers over the buttons. This does not happen when I use safari. Most irritating as firefox is our choice and has got all my bookmarks etc. Any suggestions ? I do not have much knowledge so spell it out!

All Replies (2)

more options

The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
more options

Top of Firefox window non-responsive, toolbars non responsive -- also see Problematic extensions

The hand appears on links, but not on Firefox toolbar buttons. In the Firefox search and location bar the cursor changes to a vertical indicator for inputting text.

I can't simulate any signing out problems from GMail inbox.

  • in one of the views, you have to sign out from the dropdown on your email address that you are logged in with (next to the gear wheel).

Modified by David McRitchie