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Downloading the latest version of Firefox isn't working. I restart Firefox & I still have an old version.

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  • Last reply by Kristinkj

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I'm trying to download the newest version of Firefox. I click the "download now" button, then I click the "save file" in the little window that comes up. My computer appears to download the latest version, and then nothing else happens. I restart Firefox & I still have an old version. Help! thanks!

I'm trying to download the newest version of Firefox. I click the "download now" button, then I click the "save file" in the little window that comes up. My computer appears to download the latest version, and then nothing else happens. I restart Firefox & I still have an old version. Help! thanks!

Chosen solution

Once you download the new version, you need to install it.

https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows

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Chosen Solution

Once you download the new version, you need to install it.

https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows

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ok, I got it to work finally. Thanks!