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Downloaded updated Firefox, restarted computer as directed (8 times), turned off computer overnight, but when I try to use Firefox keep getting a "restart" requirement. Firefox won't run!!!

  • 2 replies
  • 15 have this problem
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  • Last reply by melkenduck

melkenduck
melkenduck
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When I click on "Yes" in response to retart request, computer restarts, but when I try to open Firefox after the restart, the same question box appears. If I check the "no" box in response to the restart question, Firefox won't open

When I click on "Yes" in response to retart request, computer restarts, but when I try to open Firefox after the restart, the same question box appears. If I check the "no" box in response to the restart question, Firefox won't open

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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  • go to C:/Programfiles/mozilla firefox/
  • check is there any file called firefox.exe.moz-upgrade
  • if yes try to delete it and try
melkenduck
melkenduck Question owner
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Thanks for the response. I did something similar. I still have an .exe of an earlier version on my desktop, which I ran to re-install earlier version. Firefox wasn't happy that I went back to earlier version, but it IS running just fine.