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Got an Acer netbook which has linux operating system with Firefox 3.5 installed, the check for updates is greyed out, downloaded firefox 7 but will not install, we are constantly prompted by Firefox to update as 3.5 will no longer be supported

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  • Last reply by bolton53

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Basically acer netbook will not allow us to update Firefox from ver 3.5 to 7, check for updates box is greyed out, thanks for your help

Basically acer netbook will not allow us to update Firefox from ver 3.5 to 7, check for updates box is greyed out, thanks for your help

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Mozilla does not provide Firefox updates to third-party versions.

http://www.mozilla.org/en-US/firefox/7.0/system-requirements/


You could try Firefox 3.6.23 which is at http://www.mozilla.org/en-US/firefox/all-older.html

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Hi James, Many thanks for your reply, the machine was bought from Currys the 3.6 download warns you it will only be supported for a short time, and recommends downloading ver 7, I am unfamiliar with the workings of Linux but the machine has been good, there must be a solution, no problem if we have to pay for the upgrade. Many thanks for your help,

Cheers, Steve