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No GMail in Firefox 7

  • 2 replies
  • 11 have this problem
  • 6 views
  • Last reply by Muirfield

Muirfield
Muirfield
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I cannot get Firefox 7 to open my GMail though it is quick in Chrome. It does show the GMail account at the top but then fails to open and runs out of time.

Windows 7 Professional FireFox 7.0.1

I cannot get Firefox 7 to open my GMail though it is quick in Chrome. It does show the GMail account at the top but then fails to open and runs out of time. Windows 7 Professional FireFox 7.0.1

All Replies (2)

rmichiel
rmichiel
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I found a workaround. Gmail was not the only site with which I had this problem; it had something to do with all https connections (like https://www.gmail.com).

When FF tries to establish a SSL connections, it also tries to verify the validity of the cerfiticate provided by the webserver. Therefor it uses the OCSP protocol (Online Certificate Status Protocol).

I disabled the OCSP check (options -> advanced -> encryption -> validate).

After I disabled it, I could access again the https secured websites (like gmail, ogone, etc) using Firefox.

It's strange that this feature was activated - or malfunctioned - after the upgrade to FF7. In earlier versions of the browser (on the same computer) it was never a problem. I cannot verify anymore if OCSP was enabled in the previous versions.

Anyway, this workaround worked for me, but I'm not happy with it (I think that certificate validation is a good thing; it helps against spoofing).

Muirfield
Muirfield Question owner
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Many thanks I tried exactly as you recommended. Unfortunately it made no difference. I looked a little further and noticed Google recognises it as a know problem. Many thanks Tony