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Why are our customers receiving a message that discourages using our page..

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  • 1 has this problem
  • 2 views
  • Last reply by lindabibs

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We own a business called www.burpsbibsandbeyond.com. Our customers who use firefox are getting a message that says " Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party."

We are a secure sight and have been in business for 8 years. This message is causing us to lose a great amount of business. struggling to make a living. Please help us. Linda Wachtel. burps@bellsouth.net 957916977

We own a business called www.burpsbibsandbeyond.com. Our customers who use firefox are getting a message that says " Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party." We are a secure sight and have been in business for 8 years. This message is causing us to lose a great amount of business. struggling to make a living. Please help us. Linda Wachtel. burps@bellsouth.net 957916977

Chosen solution

The message means that your forms are being submitted over insecure http even if you're visiting from secure https.

The search form on your site does this, so I would check that other forms are sending data on the correct protocol.


For example, on the secure site https://www.burpsbibsandbeyond.com/ -- <form action="http://www.burpsbibsandbeyond.com/store/index.php" method="get" id="ccp0--minisearch">

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Chosen Solution

The message means that your forms are being submitted over insecure http even if you're visiting from secure https.

The search form on your site does this, so I would check that other forms are sending data on the correct protocol.


For example, on the secure site https://www.burpsbibsandbeyond.com/ -- <form action="http://www.burpsbibsandbeyond.com/store/index.php" method="get" id="ccp0--minisearch">

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Thanks so much. I will forward this to my webmaster. Hope it helps.