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keeps crashing when it was default browser i the first instant i recieved my laptop, how do i stop it happening?

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  • 2 have this problem
  • Last reply by m-wynn

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when i first received my laptop just over a year ago, firefox was already installed and working fine, in the last month or so the version i had came up with messages stating that it was harmful to my computer and kept on crashing, i have since installed firefox 7.01 and the same thing keeps happening, whats going on and how can i prevent it from happening again? i using firefox and would like to continue to use it as my default browser

when i first received my laptop just over a year ago, firefox was already installed and working fine, in the last month or so the version i had came up with messages stating that it was harmful to my computer and kept on crashing, i have since installed firefox 7.01 and the same thing keeps happening, whats going on and how can i prevent it from happening again? i using firefox and would like to continue to use it as my default browser

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  1. Start Firefox in Safe Mode
  2. Type about:crashes in the location bar and press enter
  3. Give us the number of your most recent Crash Report