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Aurora crashes every time I try to open it

  • 7 replies
  • 9 have this problem
  • 59 views
  • Last reply by vlambie

vlambie
vlambie
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I have just installed Aurora (firefox-9.0a2.en-GB.win32.installer.exe) and it crashes each time, even after a restart. I am not able to start it in safe mode.

I have just installed Aurora (firefox-9.0a2.en-GB.win32.installer.exe) and it crashes each time, even after a restart. I am not able to start it in safe mode.

All Replies (7)

Tim
Tim
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Firefox 9.0a2 Crash Report [@ DebugBreak ]

https://crash-stats.mozilla.com/report/index/9fbeccb4-6b17-4f68-b000-884142111005

See https://bugzilla.mozilla.org/show_bug.cgi?id=691271

vlambie
vlambie Question owner
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thanks fmdeveloper - I had a look at both links and upgraded to RoboForm 7.5.3 this morning, but still had a crash: bp-55f9562e-cea1-4ad7-8951-d12172111005

Modified by vlambie

Tim
Tim
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Looks like they are aware of it:

"we plan to fix remaining crashes in ver 7.5.4, to come out this friday."

vlambie
vlambie Question owner
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Cool, I think it definitely is RoboForm causing the problem because if I exit the main RF program, I can open Firefox :) Will wait for the next RF update to check.

vlambie
vlambie Question owner
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I'm afraid even with RoboForm 7.5.4 it crashes. I wonder if there is (also) another cause for the crash. This is the latest crash report: bp-6a1929bb-7a65-4918-b026-6ef4b2111007

Tim
Tim
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Same crash signature - Firefox 9.0a2 Crash Report [@ DebugBreak ]

Still points to Roboform.

Have you contacted Roboform support?

vlambie
vlambie Question owner
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Yes, they said they only support up to Firefox 8: "We are sorry, but RoboForm supports only the official releases of the browsers. Firefox is supported up to version 8."