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How can I find out if my add-on (zotero) has been disabled after updating Firefox or if I just can't find it since the interface is so different and still confusing to me?

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  • Last reply by adam.smith

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I recently updated Firefox and now I can't find Zotero. Where do I access this add-on if it is still there? The new interface is confusing me and I'm not sure if it's still there but hidden on the screen. If it's been disabled, how do I get it back? Can I override the disabling or "un-update" my firefox and go back to the previous version? I've lost my entire library in the middle of writing my dissertation and I'm really frantic, angry and upset right now. I have to get it back!

I recently updated Firefox and now I can't find Zotero. Where do I access this add-on if it is still there? The new interface is confusing me and I'm not sure if it's still there but hidden on the screen. If it's been disabled, how do I get it back? Can I override the disabling or "un-update" my firefox and go back to the previous version? I've lost my entire library in the middle of writing my dissertation and I'm really frantic, angry and upset right now. I have to get it back!

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you haven't lost anything, it's virtually impossible to delete your Zotero library by accident. You may just need to show your add-on bar (View --> Toolbars ---> Add on Bar). To check if Zotero is disabled, go to Tools--> Add-ons --> Extensions. Make sure to check for Zotero updates, you may need the newest version (2.1.10) for FF6 compatibility. As a general piece of advice, if technical problems make you frantic, don't perform major software upgrades in the middle of a project. Also, support for Zotero is better on the Zotero forums than here.