Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can I no longer load my iGoogle personalized home page in Firefox 5 or 6 when I can in Safari?

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

more options

I have a customized iGoogle home page that I was able to access in Firefox 5 until a few days ago. Now, I can't access it in either Firefox 5 or 6. I get a different, and mostly blank, Google screen instead.

I am still able to get my personalized home page in Safari. (I'm using an Intel iMac.)

How can I get my home screen back in Firefox?

I have a customized iGoogle home page that I was able to access in Firefox 5 until a few days ago. Now, I can't access it in either Firefox 5 or 6. I get a different, and mostly blank, Google screen instead. I am still able to get my personalized home page in Safari. (I'm using an Intel iMac.) How can I get my home screen back in Firefox?

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Make sure that you are still logged in to Google.