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Firefox stopped connecting to the internet, but IE works fine; also, I can run Firefox on my apple laptop.

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  • 4 have this problem
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  • Last reply by Hasan

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Firefox stopped working about a week ago. I have tried the following: 1. Reboot my computer. 2. Reboot my modem. 3. Turned off firewall. 4. Checked exceptions, Firefox is not listed. Why does it work on my Apple laptop and not Windows XP?

Firefox stopped working about a week ago. I have tried the following: 1. Reboot my computer. 2. Reboot my modem. 3. Turned off firewall. 4. Checked exceptions, Firefox is not listed. Why does it work on my Apple laptop and not Windows XP?

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Firefox cannot load websites but other programs can

Check and tell if its working.

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Ok, I followed the instructions and I still can not connect to the internet using Firefox.

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Configuring Firewalls

Check and tell if its working.