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I need to update to 6.0 but it doesn't work--I've tried several times and it never gets past the stage of "connecting to update server"--so how can I update without uninstalling first and losing all my bookmarks and passwords?

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I have a MacBook Pro with Lion. Every few days Firefox will tell me, "you really need to update to 6.0," and I say, "yes please!" but then it says "connecting to update server" for ages and ages and nothing ever happens. I wouldn't mind uninstalling the old one and downloading a new one, except that I have lots of bookmarks and passwords saved, and I don't want to lose them all. So what's going on, how can I update?

I have a MacBook Pro with Lion. Every few days Firefox will tell me, "you really need to update to 6.0," and I say, "yes please!" but then it says "connecting to update server" for ages and ages and nothing ever happens. I wouldn't mind uninstalling the old one and downloading a new one, except that I have lots of bookmarks and passwords saved, and I don't want to lose them all. So what's going on, how can I update?