Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox opening many tabs making PC crash?

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by Debbie@123

moppichoppi
moppichoppi
more options

My Mozilla Firefox recently update by its own when I opened it. After the update was done, Firefox opened with the Mozilla Welcome Page.

The problem starts when I click on the + button to create a second tab to begin a research. Suddenly the browser opens tabs after tabs until my PC end it with a fatal error, commonly known as a blue screen.

Now I can't even get in Windows because it just wont boot. It tells me my software is severely damaged and needs a recovery. I've tried the System repair over and over with no results, to finally end up with a Windows apology message saying that they can't really do anything for me.

My Mozilla Firefox recently update by its own when I opened it. After the update was done, Firefox opened with the Mozilla Welcome Page. The problem starts when I click on the + button to create a second tab to begin a research. Suddenly the browser opens tabs after tabs until my PC end it with a fatal error, commonly known as a blue screen. Now I can't even get in Windows because it just wont boot. It tells me my software is severely damaged and needs a recovery. I've tried the System repair over and over with no results, to finally end up with a Windows apology message saying that they can't really do anything for me.

All Replies (1)

Debbie@123
Debbie@123
more options

I recently updated my version (not really wanting to because the last version upgrade deleted certain parts of the Norton software I have)...but months later it was fixed my Mozilla Firefox (as it promised it would...) Now, I went ahead and did the upgrade and it deleted the same parts of the Norton software.

Only this time...other issues similar to what you described...where Mozilla Firefox opens another window & opens (in my case) 5 tabs.... & for me, it's every time I check my email (Earthlink service provider)...I click onto a new or old email and that's when the second Mozilla Firefox window opens with those tabs. I just close the file and I am able to view my email by choosing the forward email. I have absolutely no idea why...and Earthlink technicians refer me to Mozilla Firefox.

I'm hoping that it fixes itself soon. The interesting thing about it is that the only email it does not do this to is from the email I get from a job link information notice from the State of California's Personnel Board website.

I've seen the "crash" report a couple times...not sure when...but I've just been making due until I can find someone who can help me resolve me problem too.