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Firfox tries to open four tabs with the URL http://www.xn--&-8ga.com/ I've uninstalled and reinstalled Firefox, and all my virus and spyware programs are up to date and do not stop this.

Posted

When I open a website, for example, Amazon.com and click on a link, Firefox tries to open four tabs with the URL http://www.xn--&-8ga.com/ None of the pages open and the link that was originally clicked does not open. I've uninstalled and reinstalled Firefox, and all my virus and spyware programs are up to date and do not stop this. Any suggestions?

When I open a website, for example, Amazon.com and click on a link, Firefox tries to open four tabs with the URL http://www.xn--&-8ga.com/ None of the pages open and the link that was originally clicked does not open. I've uninstalled and reinstalled Firefox, and all my virus and spyware programs are up to date and do not stop this. Any suggestions?

Additional System Details

This happened

Every time Firefox opened

This started when...

First time about two weeks ago, I uninstalled and reinstalled Firefox, seemed to work until two days ago, when it started again. This time, uninstalling and reinstalling Firefox did not work .

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • npsnapfish
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

Application Basics
Name
Firefox
Version
5.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
6.0.07
true
{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
Java Console
6.0.13
true
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
Java Console
6.0.14
true
{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
Java Console
6.0.15
true
{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
Java Quick Starter
1.0
true
jqs@sun.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.link.open_newwindow
2
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.google.com
browser.startup.homepage_override.buildID
20110707182747
browser.startup.homepage_override.mstone
rv:5.0.1
extensions.lastAppVersion
5.0.1
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1312995236
places.history.expiration.transient_current_max_pages
21432
places.last_vacuum
1280762700
print.print_printer
Fax
print.printer_Fax.print_bgcolor
false
print.printer_Fax.print_bgimages
false
print.printer_Fax.print_command
print.printer_Fax.print_downloadfonts
false
print.printer_Fax.print_edge_bottom
0
print.printer_Fax.print_edge_left
0
print.printer_Fax.print_edge_right
0
print.printer_Fax.print_edge_top
0
print.printer_Fax.print_evenpages
true
print.printer_Fax.print_footercenter
print.printer_Fax.print_footerleft
&PT
print.printer_Fax.print_footerright
&D
print.printer_Fax.print_headercenter
print.printer_Fax.print_headerleft
&T
print.printer_Fax.print_headerright
&U
print.printer_Fax.print_in_color
true
print.printer_Fax.print_margin_bottom
0.5
print.printer_Fax.print_margin_left
0.5
print.printer_Fax.print_margin_right
0.5
print.printer_Fax.print_margin_top
0.5
print.printer_Fax.print_oddpages
true
print.printer_Fax.print_orientation
0
print.printer_Fax.print_pagedelay
500
print.printer_Fax.print_paper_data
1
print.printer_Fax.print_paper_height
11.00
print.printer_Fax.print_paper_size_type
0
print.printer_Fax.print_paper_size_unit
0
print.printer_Fax.print_paper_width
8.50
print.printer_Fax.print_reversed
false
print.printer_Fax.print_scaling
1.00
print.printer_Fax.print_shrink_to_fit
true
print.printer_Fax.print_to_file
false
print.printer_Fax.print_unwriteable_margin_bottom
0
print.printer_Fax.print_unwriteable_margin_left
0
print.printer_Fax.print_unwriteable_margin_right
0
print.printer_Fax.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) 82865G Graphics Controller
Vendor ID
8086
Device ID
2572
Adapter RAM
Unknown
Adapter Drivers
ialmrnt5
Driver Version
6.14.10.4396
Driver Date
9-20-2005
Direct2D Enabled
false
DirectWrite Enabled
false (0.0.0.0, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows
0/2

cor-el
  • Top 10 Contributor
  • Moderator
17571 solutions 158915 answers

You may be infected with malware.

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

If using the above listed scanners does not fix it or if you are blocked from installing those scanners then ask advice on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.

You may be infected with malware. Do a malware check with some malware scanning programs.<br /> You need to scan with all programs because each program detects different malware.<br /> Make sure that you update each program to get the latest version of their databases before doing a scan.<br /> <br /> * http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware * http://www.superantispyware.com/ - SuperAntispyware * http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page * http://www.safer-networking.org/en/index.html - Spybot Search & Destroy * http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free See also: * "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked If using the above listed scanners does not fix it or if you are blocked from installing those scanners then ask advice on one of the forums that specialize in malware removal mentioned in the <i>Popups_not_blocked</i> article.
Hasan 469 solutions 5600 answers

Troubleshooting extensions and themes

Clear Cookies & Cache

Restore the default home page

  • go to Tools Menu -> Options -> Content -> place Checkmark on Block Pop-ups windows -> click Exceptions... button and click Remove All
  • go to Tools Menu -> Options -> Privacy -> Firefox will: select Remember History
  • go to Tools Menu -> Options -> Security -> place Checkmarks on ---> (1) Warn me when websites try to install add-ons (2) Block Reported Attack Sites (3) Clock Reported Web Forgeries
  • go to Tools Menu -> Options -> Advanced -> General -> Remove Checkmark from Warn me when websites try to redirect or reload the page
  • go to Tools Menu -> Options -> Advanced -> Encryption ---> under Protocols place Checkmarks on -> (1) Use SSL 3.0 (2) Use TLS 1.0 ---> under Certificates select Ask me Every Time
  • click OK on Options window -> Restart Firefox

Check and tell if its working.

Troubleshooting extensions and themes * https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Clear Cookies & Cache * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Restore the default home page * https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_restore-the-default-home-page * go to Tools Menu -> Options -> Content -> place Checkmark on '''Block Pop-ups windows''' -> click '''Exceptions...''' button and click '''Remove All''' * go to Tools Menu -> Options -> Privacy -> '''Firefox will: select Remember History''' * go to Tools Menu -> Options -> Security -> place Checkmarks on ---> (1) Warn me when websites try to install add-ons (2) Block Reported Attack Sites (3) Clock Reported Web Forgeries * go to Tools Menu -> Options -> Advanced -> General -> Remove Checkmark from '''Warn me when websites try to redirect or reload the page''' * go to Tools Menu -> Options -> Advanced -> Encryption ---> under '''Protocols''' place Checkmarks on -> (1) Use SSL 3.0 (2) Use TLS 1.0 ---> under '''Certificates''' select '''Ask me Every Time''' * click OK on Options window -> Restart Firefox Check and tell if its working.

Question owner

Thanks for the previous two answers. I appreciate it, but they were not successful. However, I do seem to have solved the problem - for anyone else who may be experiencing this, we downloaded and ran TDSSKILLER. This is described as an Anti-Rootkit Utility. Googling it will show you places to download it for free. So far its working.

Thanks for the previous two answers. I appreciate it, but they were not successful. However, I do seem to have solved the problem - for anyone else who may be experiencing this, we downloaded and ran TDSSKILLER. This is described as an Anti-Rootkit Utility. Googling it will show you places to download it for free. So far its working.