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When I open Firefox a message appears: Urgent! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it's fast and free! I've tried downloading upgrade a few times, but when I open Firefox again, same message appears.

  • 6 replies
  • 1 has this problem
  • 13 views
  • Last reply by SafeBrowser

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All the information is in the question above.

All the information is in the question above.

All Replies (6)

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It is possible that your User Agent has been changed by something that you installed. Follow these instructions to reset your User Agent:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.


Not related to your question, but...

You need to update some plug-ins:

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That message is not from Mozilla. It is spam, trying to get you to install malware. Is Instant Messaging enabled? There is a lot of spam sent that way. I would also suggest getting a later version of Firefox. Firefox 3.6.19 is still pretty much the same appearance as 3.0.*, but has more security features added.

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I agree to finitarry it is a Spam or Malware. Install a Good Antivirus and Anti Malware and get rid of it.

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If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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Thank you for your insights -- much appreciated!

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Thanks