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Some website are not recongizing the latest update

Posted

When I go to some website I get the message that I cannot browse their site because I don't have the latest version of Mozilla, I do I have downloaded it 20 times. I have rebooted my computer. Everything. I have many more sites than the one I listed. Facebook gives me trouble by not always keeping everything current.

When I go to some website I get the message that I cannot browse their site because I don't have the latest version of Mozilla, I do I have downloaded it 20 times. I have rebooted my computer. Everything. I have many more sites than the one I listed. Facebook gives me trouble by not always keeping everything current.

Additional System Details

Sites Affected

http:/http://apps.facebook.com/status-shuffle/?from=side_nav&ref=bookmarks&count=0

Installed Plug-ins

  • npmnqmp 989898989877
  • Office Plugin for Netscape Navigator
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.4"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Provides additional functionality on Facebook. See our web site for details.
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • 4.0.60310.0
  • MSN® Toolbar
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.16) Gecko/2009120208 Firefox/3.0.16 (.NET CLR 3.5.30729)

More Information

Your Browser Is Not Supported - Firefox 3.0
You're using a version of Firefox that's quite old so Status Shuffle may not work correctly. Please upgrade to a new version of Firefox.

Xircal 334 solutions 3835 answers

Yes, that's correct, the version of Firefox you have installed is too old.

Please do the following.

  1. Go to Download Firefox 4.0.1 and download the installation file to your desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file (that means double click it) you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

Yes, that's correct, the version of Firefox you have installed is too old. Please do the following.<br><br> #Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1] and download the installation file to your desktop.<br><br> #Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box'').<br><br> #Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox<br><br> #Finally run the installation file (''that means double click it'') you downloaded to the desktop earlier.<br> Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.<br>
the-edmeister
  • Top 25 Contributor
  • Moderator
5399 solutions 40158 answers

Helpful Reply

See this: <br /> https://support.mozilla.com/en-US/kb/websites+or+add-ons+incorrectly+report+incompatible+browser
Xircal 334 solutions 3835 answers

Ed, it's not a good idea to keep the version jennifer is using because it's a security risk.

@ jennifer, an SSL Provider (SSL is what banks use to encrypt sites) called Comodo experienced a security breach recently which resulted in a number of fraudulent certificates being issued. These certificates will allow criminals to create a fake banking site which looks exactly like your own and the version of Firefox you have installed at the moment will not warn you that it's fraudulent.

Comodo's blog explains the risk here: http://blogs.comodo.com/category/it-security/data-security/

These certificates were blacklisted in Firefox 3.6.17 and beyond. The version I linked to is the current one.

''Ed'', it's not a good idea to keep the version ''jennifer ''is using because it's a security risk. @ ''jennifer'', an SSL Provider (SSL is what banks use to encrypt sites) called Comodo experienced a security breach recently which resulted in a number of fraudulent certificates being issued. These certificates will allow criminals to create a fake banking site which looks exactly like your own and the version of Firefox you have installed at the moment will not warn you that it's fraudulent. Comodo's blog explains the risk here: http://blogs.comodo.com/category/it-security/data-security/ These certificates were blacklisted in Firefox 3.6.17 and beyond. The version I linked to is the current one.
cor-el
  • Top 10 Contributor
  • Moderator
17477 solutions 157949 answers

Helpful Reply

Looks to me as well as a corrupted user agent, so check out the Knowledge Base article in Ed's post and reset the pref general.useragent.override to the default (empty string) on the about:config page.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

Looks to me as well as a corrupted user agent, so check out the Knowledge Base article in Ed's post and reset the pref <b>general.useragent.override</b> to the default (empty string) on the <b>about:config</b> page. To open the <i>about:config</i> page, type <b>about:config</b> in the location (address) bar and press the "<i>Enter</i>" key, just like you type the url of a website to open a website.<br /> If you see a warning then you can confirm that you want to access that page.<br /> You can use the Filter bar at to top of the about:config page to locate a pref more easily.

Modified by cor-el