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Back button in new window not working

  • 3 replies
  • 4 have this problem
  • 5 views
  • Last reply by cor-el

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When opening a new window and navigating to further pages the back button is still grey and does not work. When opening a new tab in the same window and navigating to further pages it works correctly. Therefore the problem is only when opening a new page.

This is different to problems other people are having on this forum as they have problems on all tabs/pages.

Mac OSX 10.4.11 Firefox version 3.6.17

When opening a new window and navigating to further pages the back button is still grey and does not work. When opening a new tab in the same window and navigating to further pages it works correctly. Therefore the problem is only when opening a new page. This is different to problems other people are having on this forum as they have problems on all tabs/pages. Mac OSX 10.4.11 Firefox version 3.6.17

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


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Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


See also:

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Thanks cor-el for the reply. Your reference to Add-on was very helpful. It was the add-on called Image Tweak that was causing the problem.

Just as a side point and this is aimed at Firefox, as usual the instructions within the help section of Firefox are for PCs and not Macs. The basic instruction for Safe Mode does not seem to apply to Macs even the 'Hold down shift key' instruction.

Putting in 'Start with Safe Mode Mac' in the search facility comes up with 294 results - none about starting in safe mode.

Thanks again cor-el.

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You're welcome

You can find in the column on the right side of a Knowledge Base article the settings for which Operating System and Firefox version you wish to see an article.