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Why does Firefox 4 not support Norton Passcards?

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  • 16 have this problem
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  • Last reply by johnwalker

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Downloaded Firefox 4 and find this does not support Norton status bar. This means I cannot use Norton Passcards whereas these always worked with previous version. If I revert to version 3 will the Passcards work again? If not I will have to uninstall Firefox and revert to Internet Explorer.

Chosen solution

Symantec have made an update for their add-ons to work in Firefox 4, but they only listed them as compatible with Firefox 4.0, they need to update them to let them work in Firefox 4.0.1. For details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

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Chosen Solution

Symantec have made an update for their add-ons to work in Firefox 4, but they only listed them as compatible with Firefox 4.0, they need to update them to let them work in Firefox 4.0.1. For details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

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Thanks indeed for this information. I will keep an eye out for the Norton patch and meanwhile I have downgraded to Mozilla 3.6.17 which gives me the Norton toolbar back and I can use my Passcards once again.