Firefox won't load some Yahoo sites, yet will load others like My Calendar, etc.
Recently, my Firefox has stopped loading "some" pages for Yahoo. I cannot load for example, My Yahoo Home Page, it just comes up "blank", no error message or anything. This also happens when I try to just load the base Yahoo page. Yet I am able to load my Yahoo Mail Page, as well as my Yahoo Calendar. It also occurs in other sites that I have used as well, so it's not related specifically to Yahoo sites. It also is Crashing when I try to do things as simple as click on the "why keep your Add-Ons updated link in the lower right of this forum help section. This is why I uninstalled it and reinstalled it, as I figured something got messed up to make it unstable.
As I said I have "uninstalled Firefox 4.0 and re-installed it", but yet no change. I also am able to load these various Yahoo sites when I use an different browser. I have also cleared my History and Cache, Cookies, etc, but still nothing has helped.
I need to fix this ASAP, as my home page has things on it that I need, and when I load up my yahoo in Explorer for example, I am missing a lot of my Favorites, Tool Bar Bookmarks, etc. Any help with this would be appreciated.
UPDATE: I just got off a chat session with support, and they suggested I run FireFox in Safe Mode, disable all Add Ons and then add them back one at time if I need them back. I did this, of course, "lost" my Chat Session and the problem described above "STILL" exists. Now I have an even bigger mess, as I have none of my same "look" and feel of my Firefox that I had before. How do I get out of "Safe Mode" now, and get back to the same look I had before? Remember, once I get back to this point, then I still have to deal with the "Original Issue" I once had posted above. Thank you.
Modified by PACKER
All Replies (6)
I have noticed that there are no "solutions" to this apparently growing problem with the latest version of FireFox. I have done everything that I can think of, but nothing works, including all that is described above. Does anyone have any ideas out there as to what to do next? Do the folks at Mozzilla monitor this site, to see if anyone needs additional assistance by chance?
I hate to move on to another Browser, but I can't continue to use FireFox in the manner in which it is currently working. Thank you in advance for any suggestions anyone has here.
Update: This is NOT just related to "Yahoo" pages, while this problem first began with some of my Yahoo pages, it is now also happening with other NON Yahoo things I want to load up. Like Twitter, or Links in emails that load Blank, or even images within emails that show up Blank in the preview part of Yahoo mail. It is NOT a Yahoo issue as I have loaded up my Yahoo Mail in IE and Chrome, and everything loads wonderfully. I can even load up sites like Twitter, and other websites that will NOT load in Firefox, but they come up fine in other Browsers.
I have done the ONLY suggestion that came from Firefox Tech support, to load up FF in Safe Mode, but the problems still exists. I have uninstalled FF and re-loaded it, but the same problem is there.
Does anyone have any ideas here at all? I can't seem to get any Fire Fox help, so I am reaching out to the community here to see if anyone can help.... Thank you !!
I have been having the same problem for months and finally gave up and started using IE with no problem. I prefer to use Firefox so go back and forth. I finally had an idea this morning and it worked. I could not log on to Yahoo mail with Firefox and went through my settings and disabled JAVA. That did it. However it created other problems, other pages wouldn't load. It's too much of a pain to keep enabling and disabling JAVA for various web pages so I'll probably keep using IE. I think this is something Mozilla needs to address. This wasn't a problem in older versions of Firefox.
Thank you PirateGirl for your reply. I have to say I am EXTREMELY DISAPPOINTED with Firefox's support here on this issue, or lack thereof would be more accurate. I have done everything they suggested, which was not a great deal, and completed everything that other members here have suggested, which at least was more abundant. And I still have the same issues. I too have resorted to using a "competitors" product, which I am not terribly fond of, but since I cannot get any support from FireFox to fix this problem, I am left with little choice. Again, thank you for the reply PirateGirl, and best wishes in the future with your new browser experience.
I"m curious if my solution would work for others. Have you tried disabling Java for the sites that won't load and then re-enabling for other sites?
Yes, I have tried this in the past as well, but it does nothing to help my situation. My problem while similar to yours is not identical. I can load my calendar, my email, etc, but my "home page" which is My Yahoo does not load. There are other "non-Yahoo" sites that don't load in Firefox, yet load up in other browsers just fine. These all load in in IE, Chrome, etc, so it "is" a Firefox related issue, and not generic in nature, if that makes any sense. Thanks again.