Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not open a new tab myself to create a new window, I have to go to my desktop and click on the firefox icon to open more than 1 window, how can I fix this?

  • 4 replies
  • 80 have this problem
  • 7 views
  • Last reply by orcalady

more options

In order to open say both my gmail and facebook, I have to go to my desktop and open firefox 2 times in order to run both items. Firefox wont let me open a new tab myself, but if I click on a link in a window I have opened then a new tab will open. Its very strange, any advice??

In order to open say both my gmail and facebook, I have to go to my desktop and open firefox 2 times in order to run both items. Firefox wont let me open a new tab myself, but if I click on a link in a window I have opened then a new tab will open. Its very strange, any advice??

Chosen solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

Read this answer in context 👍 9

All Replies (4)

more options

Chosen Solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

more options

When you click to open a new tab, you'll get a blank page which, you'll have to enter in the address bar exactly the page you want to display. If you go to customize your toolbars, there you can select to add the Open a new window icon/command. When you open a new window you get the Firefox home page, when you manually open a new tab you get a blank page, as I stated above.

more options

Thank you TonyE!! it worked. I have been having trouble since that installed, I should have connected the two but didnt...

more options

I already had removed ask tool bar and I still cannot open a new tab when i click it. Please help.