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No wireless capability in laptop since upgrading to firefox 4.

Posted

At 1st the troubleshooter could fix it but now I have no connection at all.

At 1st the troubleshooter could fix it but now I have no connection at all.

Chosen solution

You're welcome.

Could you please click the "Solved" button which will take this thread out of the loop.

Thanks.

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Additional System Details

This happened

Every time Firefox opened

This started when...

I upgraded to Firefox 4 (about 3 days ago)

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

More Information

troubleshooter was able to establish connection each time I tried to go online, but this morning none of the troubleshooters worked and I have no network or internet connection.

Xircal 334 solutions 3835 answers

Some laptops have a switch on the base of the unit which enables you to disconnect from the Internet. Could you check to make sure that's not the cause of the problem first of all?

Some laptops have a switch on the base of the unit which enables you to disconnect from the Internet. Could you check to make sure that's not the cause of the problem first of all?

Question owner

I'm so embarrassed! When I checked that switch (after writing this question), it was indeed switched to off. But when I switched it to on, the wireless still didn't work. However, when I shut down and restarted my desktop, then the wireless network started working again. Thanks so much for your response!

I'm so embarrassed! When I checked that switch (after writing this question), it was indeed switched to off. But when I switched it to on, the wireless still didn't work. However, when I shut down and restarted my desktop, then the wireless network started working again. Thanks so much for your response!
Xircal 334 solutions 3835 answers

Chosen Solution

You're welcome.

Could you please click the "Solved" button which will take this thread out of the loop.

Thanks.

You're welcome. Could you please click the "Solved" button which will take this thread out of the loop. Thanks.