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Any ideas for the following problem: when mailing links with firefox as the default, multiple files appear and I can't close them or successfully mail the link?

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  • Last reply by TonyE

Lisasson
Lisasson
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I may have picked up a virus. I use an iMacBook Air. When I attempt to send links via my default (Firefox) email program, Firefox immediately opens dozens of files that I'm not able to close (when I attempt to open or close these, they scroll horizontally and won't stop). I am unable to do anything except quit Firefox. The mail naturally never gets sent through Firefox; I'm not a particularly adept computer user, so I don't know what to do about this.

I may have picked up a virus. I use an iMacBook Air. When I attempt to send links via my default (Firefox) email program, Firefox immediately opens dozens of files that I'm not able to close (when I attempt to open or close these, they scroll horizontally and won't stop). I am unable to do anything except quit Firefox. The mail naturally never gets sent through Firefox; I'm not a particularly adept computer user, so I don't know what to do about this.

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TonyE
TonyE
  • Moderator
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This link should help you resolve this - https://support.mozilla.com/kb/Firefox+keeps+opening+many+tabs+or+windows

You will probably have the mailto protocol set to "use Firefox", the above link show how to fix that.