Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

videos appear as a white rectangle on some sites, but ok on youtube, and with Internet explorer

  • 3 replies
  • 37 have this problem
  • 24 views
  • Last reply by AlanClark

AlanClark
AlanClark
more options

I can see videos on youtube, but on sites that link to youtube I only get a white rectangle. This problem does not occur with Internet Explorer.

I can see videos on youtube, but on sites that link to youtube I only get a white rectangle. This problem does not occur with Internet Explorer.

Chosen solution

Try to disable the hardware acceleration in the Flash Player.
See Flash videos won't play full screen

Flash "Display settings" window:

Read this answer in context 👍 0

All Replies (3)

AlanClark
AlanClark Question owner
more options

Searching for "Youtube" will give several technical and rather unhelpful posts regarding this problem. However, if you download Firefox 4 beta this problem will go away (although you will lose any add-ons which are incompatible).

http://www.mozilla.com/en-US/firefox/beta/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Try to disable the hardware acceleration in the Flash Player.
See Flash videos won't play full screen

Flash "Display settings" window:

AlanClark
AlanClark Question owner
more options

Cor-el, thanks for the solution. I have not tried it as I have now switched to Firefox 4.0 which does not have the same problem, but the problem is now solved as far as I am concerned.