Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to update to 3.6 I get the message operation can't be completed - do not have sufficient privilages for some of the items.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

I already sent this question but have had no answer yet so I thought I would ask again.

I already sent this question but have had no answer yet so I thought I would ask again.

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.