Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox can't load my website http://www.visual-solutions.com/ can anyone give advise. Thanks G.

  • 2 replies
  • 7 have this problem
  • 2 views
  • Last reply by aggy

more options

My Flash website loads fine in Internet explorer, but when I attempt to load it with FireFox I just get a blank black screen that says done.

No errors. Any suggestions, thanks in advance.

G.

My Flash website loads fine in Internet explorer, but when I attempt to load it with FireFox I just get a blank black screen that says done. No errors. Any suggestions, thanks in advance. G.

All Replies (2)

more options

That is a Flash object.

IE uses an ActiveX control to handle Flash objects.
Firefox uses a different NPAPI plugin.
You can get the latest version of Flash Player here: http://get.adobe.com/flashplayer/

You didn't post the list of installed plugins, so we can't check if you have the Flash plugin for Firefox.
See:

You can use this manual download link if you have problems installing Flash:

You can visit the Adobe welcome and test page to verify if the installation is successful.

more options

Thanks for responding I resolved the problem earlier today. There was an error in the HTML. The website is working fine.


Cheers

G