X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Won't connect: "The proxy server is refusing connections." Why? How do I fix it?

Posted

I am not a computer person--the machine is a super typewrrriter and research aid; like an auto, it should just run when you buy it. But. I got a virus; tried my amatuer best to correct or fix things. The computer runs now, but will only access Internet Explorer, and Firefox is my browser of choice. Now when I click on Firefox the opening screen starts, then carries the message: "The Proxy Server is refusing connections."

Additional System Details

This happened

Every time Firefox opened

This started when...

about a week ago

Installed Plug-ins

Do not know that I have any

Application

  • User Agent:

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96748 answers

Helpful Reply

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".
See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select No Proxy

Indi665 0 solutions 1 answers

I've turned the no proxy on and that works fine for the browser. However, all other programs, mainly AIM and Yahoo! messengers have stopped working all together along with a few others like steam and even the anti-viruses that detected a virus. This problem didn't occur when I updated firefox but after I deleted a trojan that was driving Windows Defender nuts. Trojan.Win32.Agent.cycb

not sure if the two are related but turning the no proxy setting on doesn't help any other programs. anyway to fix this or do you have reboot all programs to no proxy or whatever?