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I have a problem with "url not valid and cannot be loaded" Also the accuweather site on my toolbar will not load,all I get is a note sying "connection error".The google homepage I have always used is blank when firefox starts.

Posted

I had a problem where firefox crashed whilst closing the bbc iplayer website yesterday evening,I reebooted firefox and all seemed to be in order untill this morning.I cannot use the google default webpage but can use the uk version.When trying to troubleshoot the problem I get the "url not valid message"

I had a problem where firefox crashed whilst closing the bbc iplayer website yesterday evening,I reebooted firefox and all seemed to be in order untill this morning.I cannot use the google default webpage but can use the uk version.When trying to troubleshoot the problem I get the "url not valid message"

Chosen solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Read this answer in context 3

Additional System Details

Sites Affected

http://google us

Installed Plug-ins

  • IE Tab Plug-in for Mozilla/Firefox
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
  • Default Plug-in
  • Coupons, Inc. Coupon Printer Plugin
  • 1.9.0009.1
  • Coupons, Inc. Coupon Printer DLL
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • np-mswmp
  • Macromedia Authorware Web Player Netscape plug-in, version 2004
  • Shockwave Flash 10.1 r85
  • GEPlugin
  • Picasa plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • Rhapsody Player Engine Plugin
  • Google Update
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
  • Java(TM) Platform SE binary
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.15) Gecko/20101026 Firefox/3.5.15 GTB7.1 (.NET CLR 3.5.30729)

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17467 solutions 157838 answers

Chosen Solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies" ---- Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). * Don't make any changes on the Safe mode start window. See: * [[Troubleshooting extensions and themes]] * [[Troubleshooting plugins]]

Question owner

Thank you for your help, The problem was caused by the latest version of "accuweather". Restoring the previous version did the trick!

Thank you for your help, The problem was caused by the latest version of "accuweather". Restoring the previous version did the trick!