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Why did I lose all internet connectivity with new Mozilla Firefox update?

  • 2 replies
  • 1 has this problem
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  • Last reply by bigtim5186

bigtim5186
bigtim5186
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I recently updated mozilla firefox on my other computer, an ibm thinkpad (windows xp) and since installing, there is no longer any ability to connect to the internet, even with internet explorer. I even tried to do a system restore and this did not work. What can i do to fix this?

I recently updated mozilla firefox on my other computer, an ibm thinkpad (windows xp) and since installing, there is no longer any ability to connect to the internet, even with internet explorer. I even tried to do a system restore and this did not work. What can i do to fix this?

All Replies (2)

TonyE
TonyE
  • Moderator
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When you can not connect after an update, it is usually caused by a firewall blocking the new version of Firefox. Try removing Firefox from the rules list of your Firewall which will force the firewall to create a new rule for Firefox. Also see Firefox can't load websites but other browsers can.

bigtim5186
bigtim5186 Question owner
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The internet does not work for any program. I have removed Firefox from the Firewall exceptions and then I have added it back to the list of exceptions but this still does not work. There is no longer any internet function in any program and it has all occured since I updated mozilla firefox.