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I cannot find the internet options tab under the tools tab

Posted

My bank is asking me to click on the internet options tab under tools to change some setting bc my transactions can't download but i do not see internet options under tools.

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  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729)

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
3195 solutions 24393 answers

Internet Options is not in Firefox, it's in Windows. Your bank is giving you information for IE, where Internet Options is at the bottom of the Tools menu.

Start > Settings > Control Panel - Internet Options

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.

psglonline 0 solutions 1 answers

Hi,

right click next to firefox on the top left corner and click on manu bar. Viola!

You got your tools and options.

lornapcc 0 solutions 1 answers

Thank you soooo much for the info! I have been trying to get this option for 2 weeks and almost give up.