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chase.com has been taking forever to open and causes all my other tabs to slow also. Prior to this it opened fine. It opens very quickly in IE

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chase.com has been taking forever to open and causes all my other tabs to slow also. Prior to this it opened fine. It opens very quickly in IE

Additional System Details

Sites Affected

http://chase.com

Installed Plug-ins

  • IE Tab Plug-in for Mozilla/Firefox
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • E-centives Coupon Activator
  • Default Plug-in
  • Coupons, Inc. Coupon Printer DLL
  • Shockwave Flash 10.1 r85
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Picasa plugin
  • 4.0.50917.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • BlackBerry WebSL Browser Plug-In
  • Java Plug-in 1.6.0_05 for Netscape Navigator (DLL Helper)
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 ( .NET CLR 3.5.30729)

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems