Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I shut down my computer, it loses all passwords that I told it to remember. How do I get it to remember those passwords?

  • 1 reply
  • 10 have this problem
  • 6 views
  • Last reply by cor-el

more options

I have been through the troubleshooting and everything is set correctly. It remembers all passwords as long as I leave the computer running. After I turn it off, no passwords are remembered.

I have been through the troubleshooting and everything is set correctly. It remembers all passwords as long as I leave the computer running. After I turn it off, no passwords are remembered.

All Replies (1)

more options

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?

  • Websites remembering you and automatically log you in is stored in a cookie.
  • You must allow that cookie (Tools > Options > Privacy > Cookies: Exceptions), especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"