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I am new to computing. I was using IE 8 and my son changed it to Firefox 3.6 and now I cant get on to microsoft updates. can you help

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by TonyE

billwool
billwool
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I am new to computing. I was using IE 8 and my son changed it to Firefox 3.6 and now I cant get on to microsoft updates .(site) I get a reply stating that I should be using IE6 or higher.

I am new to computing. I was using IE 8 and my son changed it to Firefox 3.6 and now I cant get on to microsoft updates .(site) I get a reply stating that I should be using IE6 or higher.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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You need to use IE for Microsoft updates, that website uses ActiveX and Firefox doesn't do ActiveX.

https://support.mozilla.com/en-US/kb/ActiveX

TonyE
TonyE
  • Moderator
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For Microsoft Updates you need to use IE. There should be a shortcut to open IE on the Windows start menu, under the All programs section.

If you can not find it, you can also start IE by selecting Run from the Windows start menu, and in the run dialog type iexplore and click OK.

Modified by TonyE