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I can't get the new flash update... FF says i need a plugin to get the download, and when i get it (gp.xpi), i can't install it. what should I do?

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  • Last reply by Guu

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I've followed the instructions on the flash website, but i can't even get the flash file to download. the file that i get is supposed to be asociated with FF, that's why im contacting you guys. is there other way i can manually allow adobe to install flash without using their website directly?

I've followed the instructions on the flash website, but i can't even get the flash file to download. the file that i get is supposed to be asociated with FF, that's why im contacting you guys. is there other way i can manually allow adobe to install flash without using their website directly?

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I had that problem myself and was forced to download the installer for "other browsers" using Internet Explorer at http://get.adobe.com/flashplayer/otherversions/ . After I did that it installed correctly. You can also try downloading the FULL installers for flash at http://www.adobe.com/products/flashplayer/fp_distribution3.html . Just make sure that all browser windows are closed before you run either of these.

Modified by Nodnarbius

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Further to the answer by Nodnarbius, try the manual installers for Flash as detailed in Adobe's knowledge base - http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

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thank you Nodnarbius! I did it with iexplorer and it installed correctly at once  :)