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I can't down load Adobe Flash because mozilla firefox is open and I don't know how to close it...please help

  • 2 replies
  • 13 have this problem
  • 8 views
  • Last reply by cor-el

megbtk00
megbtk00
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My computer won't alone it to download it says because I need to close mozilla but I don't know how to

My computer won't alone it to download it says because I need to close mozilla but I don't know how to

All Replies (2)

TonyE
TonyE
  • Moderator
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To close Firefox, in the Firefox menus select File > Exit

To install Flash I prefer using the manual installer, for details see http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your above posted system details shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r12

Update the Flash plugin to the latest version.

You may also want to remove or disable the "My Web Search Plugin Stub for 32-bit Windows" plugin.

See: http://www.safer-networking.com/removemywebsearch.php
http://www.pchell.com/support/mywebsearch.shtml - PC Hell: My Web Search Removal Instructions

http://kb.mozillazine.org/Uninstalling_add-ons
http://kb.mozillazine.org/Uninstalling_toolbars