X
Tap here to go to the mobile version of the site.

Support Forum

I can't open firefox after i used system restore

Posted

After i did a system restore i tried to open firefox but i get a crash report window i tried to uninstall Firefox and install it again to fix the problem but it doesn't work i deleted all my bookmarks but i still can't surf Internet by Firefox and all my old backups inadvertently wiped by tuneup maintenance please can i have any solution to help there is nothing left I didn't do

User Agent

Opera/9.80 (Windows NT 6.0; U; en) Presto/2.6.30 Version/10.60

After i did a system restore i tried to open firefox but i get a crash report window i tried to uninstall Firefox and install it again to fix the problem but it doesn't work i deleted all my bookmarks but i still can't surf Internet by Firefox and all my old backups inadvertently wiped by tuneup maintenance please can i have any solution to help there is nothing left I didn't do == User Agent == Opera/9.80 (Windows NT 6.0; U; en) Presto/2.6.30 Version/10.60

Question owner

any help if you don't understand what I mean i can give you more information

any help if you don't understand what I mean i can give you more information

Question owner

i think iam talking to myself

i think iam talking to myself
cor-el
  • Top 10 Contributor
  • Moderator
12752 solutions 117190 answers

Helpful Reply

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can initially skip the step to create a new profile, that may not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall


http://kb.mozillazine.org/Profile_backup and Back up and restore information in Firefox profiles

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. You can initially skip the step to create a new profile, that may not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall ---- http://kb.mozillazine.org/Profile_backup and [[Backing up your information]]