Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox automatically updates even though option is disabled

  • 3 replies
  • 24 have this problem
  • 5 views
  • Last reply by cjb3270

more options

I just ran Firefox and it updated to version 3.6.6 even though I have the Automatic Updates option disabled. Any idea why? I am using the PortableApps Firefox. Can't say what version it was obviously, as it's now upated itself.

I just ran Firefox and it updated to version 3.6.6 even though I have the Automatic Updates option disabled. Any idea why? I am using the PortableApps Firefox. Can't say what version it was obviously, as it's now upated itself.

All Replies (3)

more options

Do not confuse Windows Automatic Updates with Firefox updates. Windows Automatic Updates only updates Windows (and Microsoft Office, if you have elected to use Microsoft Update instead of Windows Update).

To set/check you settings for Firefox updates, see: http://support.mozilla.com/en-US/kb/Options+window+-+Advanced+panel#Update_tab Read the descriptions of the options under the panel image.


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r32; current ver. 10.1 r53 (important security update 2010-06-10; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -In Windows, check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

more options

I know the difference between Windows update and Firefox update thanks. I specifically stated in my post that it was Firefox that updated itself to version 3.6.6. Windows Update is disabled anyway.

I also know how to update plugins, and how to check and disable active processes/services. The problem is that Firefox updated itself when it is set not to in the options. This is the problem that I need resolved.

If it helps, I'm running XP Pro (SP3).

more options

Yes, I have that same issue!!!! I'm SICK of Firefox just ignoring my wishes to not automatically download. Why put the option to disable if they're just going to do what they want to do anyway???