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"blank page" shows on home page-will NOT load any sites

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  • 175 have this problem
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  • Last reply by TXGuy

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When firefox loads, a "blank page" is displayed. Further, when this occurs, no sites can be accessed. Toolbars on top do display.

This happened

Every time Firefox opened

== today

Chosen solution

See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page


Can't see the Menu Bar (File, Edit, View, History, Bookmarks, Tools, Help)? Turning the Menu Bar on and off is a new feature in version 3.6. (Linux & OSX see: Restore the Menu bar in Firefox ) Windows Method 1. Hold down the key and press the following letters in this exact order: V T M Windows Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar. The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed. See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing

Navigation Toolbar, Bookmarks Toolbar and other Toolbars under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).

To display the Status Bar, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).

Full Screen mode http://kb.mozillazine.org/Netbooks#Full_screen

Also see: Back and forward or other toolbar buttons are missing Customize Firefox controls, buttons and toolbars


Firefox_Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.19; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for _: your ver. 10.0 r32; current ver. 10.1 r53 (important security update 2010-06-10) See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

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more options

Chosen Solution

See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page


Can't see the Menu Bar (File, Edit, View, History, Bookmarks, Tools, Help)? Turning the Menu Bar on and off is a new feature in version 3.6. (Linux & OSX see: Restore the Menu bar in Firefox ) Windows Method 1. Hold down the key and press the following letters in this exact order: V T M Windows Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar. The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed. See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing

Navigation Toolbar, Bookmarks Toolbar and other Toolbars under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).

To display the Status Bar, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).

Full Screen mode http://kb.mozillazine.org/Netbooks#Full_screen

Also see: Back and forward or other toolbar buttons are missing Customize Firefox controls, buttons and toolbars


Firefox_Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.19; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for _: your ver. 10.0 r32; current ver. 10.1 r53 (important security update 2010-06-10) See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1