Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Help! I can't get into Firefox safe mode. When I use “run” or find it in “all program files” and click it or run it, all it does is take me to a new window of Firefox, no security popup comes up. I recently changed a few setting in “about:config” and I sc

  • 2 replies
  • 12 have this problem
  • 2 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

Help! I can't get into Firefox safe mode. When I use “run” or find it in “all program files” and click it or run it, all it does is take me to a new window of Firefox, no security popup comes up. I recently changed a few setting in “about:config” and I screwed up something so I am trying to restore all settings on Firefox besides bookmarks back to default. I need help?

This happened

Every time Firefox opened

== I changed a few settings

Help! I can't get into Firefox safe mode. When I use “run” or find it in “all program files” and click it or run it, all it does is take me to a new window of Firefox, no security popup comes up. I recently changed a few setting in “about:config” and I screwed up something so I am trying to restore all settings on Firefox besides bookmarks back to default. I need help? == This happened == Every time Firefox opened == I changed a few settings

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check in the Task Manager (XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC, Processes tab) if there are hanging Firefox processes. If you see any firefox.exe processes then click the End button to end those Firefox processes.

You can only start Firefox in Safe mode or launch the Profile Manager is all Firefox processes are ended.

See also http://kb.mozillazine.org/Kill_application

AnonymousUser
AnonymousUser Question owner
more options

the error only appears when I go to facebook, my school email account, or my bank account. I have to use Safari to open those websites, which I don't like doing.