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Help! I can't get into Firefox safe mode. When I use “run” or find it in “all program files” and click it or run it, all it does is take me to a new window of Firefox, no security popup comes up. I recently changed a few setting in “about:config” and I sc

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Help! I can't get into Firefox safe mode. When I use “run” or find it in “all program files” and click it or run it, all it does is take me to a new window of Firefox, no security popup comes up. I recently changed a few setting in “about:config” and I screwed up something so I am trying to restore all settings on Firefox besides bookmarks back to default. I need help?

This happened

Every time Firefox opened

== I changed a few settings

Additional System Details

Installed Plug-ins

  • -Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • Picasa plugin
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10758 solutions 96832 answers

Check in the Task Manager (XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC, Processes tab) if there are hanging Firefox processes. If you see any firefox.exe processes then click the End button to end those Firefox processes.

You can only start Firefox in Troubleshoot Firefox issues using Safe Mode or launch the Profile Manager is all Firefox processes are ended.

See also http://kb.mozillazine.org/Kill_application

Question owner

the error only appears when I go to facebook, my school email account, or my bank account. I have to use Safari to open those websites, which I don't like doing.