Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i tried all options to recover bookmarks none work. and tobutton has a problem updating

  • 4 replies
  • 0 have this problem
  • 5 views
  • Last reply by TXGuy

more options

after upgrading to 3.6 i noticed i lost all my bookmarks. i've doing all the steps involved in retrieving them but none succesful. when i go into my profile and try to retrieve them access is denied

after upgrading to 3.6 i noticed i lost all my bookmarks. i've doing all the steps involved in retrieving them but none succesful. when i go into my profile and try to retrieve them access is denied

All Replies (4)

more options
more options

yes i have tried the suggestion. when i go into restore there are no files. only has icons for desktop,my computer,and my network places

more options

Did you find the Firefox Profile Folder? Help > Troubleshooting Information > Open Containing folder

See also Use the Troubleshooting Information page to help fix Firefox issues