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Browser will not start, period

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
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I am using Windows XP and the most recent version of Firefox. Sometimes when I start my computer, Firefox runs fine. Others, like right now, I will click on the icon and it will not open at all. There are no error messages, no attempt to start the browser, nothing. When I try to run Firefox in safe mode, it doesn't work either. The task manager shows no activity for Firefox when I click on the icon. I can run Explorer and all other applications perfectly. What should I do? All of the other forum topics on here seem to be related to specific error messages, which I don't have. Firefox just will not start, period.

Operating system

Windows XP

I am using Windows XP and the most recent version of Firefox. Sometimes when I start my computer, Firefox runs fine. Others, like right now, I will click on the icon and it will not open at all. There are no error messages, no attempt to start the browser, nothing. When I try to run Firefox in safe mode, it doesn't work either. The task manager shows no activity for Firefox when I click on the icon. I can run Explorer and all other applications perfectly. What should I do? All of the other forum topics on here seem to be related to specific error messages, which I don't have. Firefox just will not start, period. == Operating system == Windows XP

All Replies (4)

Morbus
Morbus
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Hello Ben.

Read this page to see if it helps:

http://support.mozilla.com/en-US/kb/Firefox+will+not+start

AnonymousUser
AnonymousUser Question owner
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I have the same problem and I read the the link above given by Morbus. I don't have any of the add on listed (Nortons, Skype etc.)

My problem seems to happen if I set Firefox as the default browser. If I start IE and assign it to be the default browser then close it and then try to start Firefox, Firefox will open.

zzxc
zzxc
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When this happens, try using Firefox's built-in Diagnose Firefox issues using Troubleshoot Mode. If safe mode starts, it means the problem was an extension. (In that case, see troubleshooting extensions and themes.)

Morbus
Morbus
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You do need to select "disable all add-ons" when using Safe mode to see if add-ons are the problem.