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I get error about invalide security certificate

  • 5 replies
  • 47 have this problem
  • 1 view
  • Last reply by ldmuse

AnonymousUser
AnonymousUser
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I have a problem with certificate , every time i visit secure sites like yahoo, paypal, alertpay ... ect. i get this error : You have asked Firefox to connect securely to www.paypal.com, but we can't confirm that your connection is secure. After i add the site to the exception list i get this error : The certificate is not trusted because is self-signed. I film the brownser to be easy for you to understand , hir is the link : http://hotfile.com/dl/41402461/129b610/5-4-2010_11-28-22_PM.avi.html

This happened

Not sure how often

== relly i don't know , i think a week ago

I have a problem with certificate , every time i visit secure sites like yahoo, paypal, alertpay ... ect. i get this error : You have asked Firefox to connect securely to www.paypal.com, but we can't confirm that your connection is secure. After i add the site to the exception list i get this error : The certificate is not trusted because is self-signed. I film the brownser to be easy for you to understand , hir is the link : http://hotfile.com/dl/41402461/129b610/5-4-2010_11-28-22_PM.avi.html == This happened == Not sure how often == relly i don't know , i think a week ago

All Replies (5)

cor-el
cor-el
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  • Top 10 Contributor
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Some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate. You can click the link at the bottom of the error page: "I Understand the Risks" Make Firefox retrieve the certificate: "Add Exception" -> "Get Certificate". Click the "View..." button to inspect the certificate and check who is the issuer. Only leave the mark in the box at the bottom to "Permanently store this exception" if you trust that certificate. Click "Confirm Security Exception" to enter the site if you still want to go to that website. If the issuer is your security software then you either have to disable that check in your firewall or install the root certificate of that firewall. See Configure firewalls so that Firefox can access the Internet

AnonymousUser
AnonymousUser Question owner
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yes , thanks for the answer , its seem that the Windows firewall is the problem, but i add FireFox to Firewall exception list and still i have the problem.



p.s. i don't want to turn off Windows firewall

cor-el
cor-el
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Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

AnonymousUser
AnonymousUser Question owner
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I find the real problem, its web protection at Karspesky 7 , and it don't have an exception list like karspesky internet security , its have trusted URLs , i add some of them , i restart FireFox but still i have the problem Please help me

ldmuse
ldmuse
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I turned off my Windows firewall but continue to get the message. The error message says Firefox is issuing the error message. Makes me want to go back to IE