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I can't add my schcool account to Thunderbird.

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  • Last reply by david

Mason Fairfield
Mason Fairfield
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Hi all. I cannot seem to add my school email to Thunderbird. I love the platform so it would be great if I could figure this out.

My email address ends in @hws.edu. It seems to be run through Microsoft, but the 2 factor authentication takes you to their own https://sso.hws.edu/...

I have tried adding, just the email (and it says that the configuration isn't recognized by Mozilla's ISP), and then also just putting in the password (where it says, authentication failed either the entered credentials are incorrect or a separate username is required for logging in. This username is usually your Windows domain login or without the domain.) I don't know what\how the "Your login ex: YOURDOMAIN\yourusername" works. 

I have no idea how to do manual configuration but would be willing to try.

Any help would be appreciated

Hi all. I cannot seem to add my school email to Thunderbird. I love the platform so it would be great if I could figure this out. My email address ends in @hws.edu. It seems to be run through Microsoft, but the 2 factor authentication takes you to their own https://sso.hws.edu/... I have tried adding, just the email (and it says that the configuration isn't recognized by Mozilla's ISP), and then also just putting in the password (where it says, authentication failed either the entered credentials are incorrect or a separate username is required for logging in. This username is usually your Windows domain login or without the domain.) I don't know what\how the "Your login ex: YOURDOMAIN\yourusername" works. I have no idea how to do manual configuration but would be willing to try. Any help would be appreciated

All Replies (1)

david
david
  • Top 10 Contributor
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First, I don't have the specifics for you. You might find that, by contacting the IP department at your university, they will freely give you what you need. Short of that, since you think it's built on Microsoft, you might do search engine lookup for office365 settings. As an example, (although not necessarily what you need), I found this: https://lazyadmin.nl/office-365/office-365-smtp-settings/ Try that and do NOT enter password during setup to see how the fundamentals go.

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