Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for mac upgrade 124 (64 bit) not working

  • 1 reply
  • 0 have this problem
  • 22 views
  • Last reply by cor-el

don.ellithorpe
don.ellithorpe
more options

Hello -

I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state.

I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work.

Thank you very much for your help.

Don

Hello - I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state. I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work. Thank you very much for your help. Don

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does it work if you open a new window?

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Mac: hold down the Options key while starting Firefox

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.