Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

POP - Hotmail - Unable to see "Sent Items" folder on Thunderbird Mac

  • 2 replies
  • 0 have this problem
  • 20 views
  • Last reply by sfhowes

more options

Hi,

I'd like to archive my recently passing family member hotmail account.

I setup Hotmail (using POP) with Thunderbird MacOSX already (with the hope that I can just backup the user profile to the cold storage).

The thing is, I cannot see the "SENT" folder locally.

I tried to create a new folder "SENT" and point the setting (Copies & Folders > place a copy in) to use that "SENT" folder, but after sync, nothing appears on that folder.

I saw a similar request raised (here), but in that scenario, the person is using IMAP; while I'm using POP.

Is there any setting that I missed?

Thanks

Hi, I'd like to archive my recently passing family member '''hotmail''' account. I setup Hotmail (using '''POP''') with Thunderbird MacOSX already (with the hope that I can just [https://support.mozilla.org/en-US/kb/thunderbird-export#w_creating-a-backup-of-large-profiles backup the user profile] to the cold storage). The thing is, I cannot see the "SENT" folder locally. I tried to create a new folder "SENT" and point the setting (Copies & Folders > place a copy in) to use that "SENT" folder, but after sync, nothing appears on that folder. I saw a similar request raised ([https://support.mozilla.org/en-US/questions/1421130 here]), but in that scenario, the person is using IMAP; while I'm using POP. Is there any setting that I missed? Thanks
Attached screenshots

Modified by jsid001

Chosen solution

POP only downloads the Inbox, and messages sent from the account are stored locally. To download the Sent and other folders that are seen in webmail, the account must be IMAP.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

https://support.mozilla.org/en-US/questions/1417298#answer-1588949

Read this answer in context 👍 1

All Replies (2)

more options

Oh wow...apparently POP does not download "SENT" / "Sent Items" folder on Thunderbird, as per here....

Modified by jsid001

Helpful?

more options

Chosen Solution

POP only downloads the Inbox, and messages sent from the account are stored locally. To download the Sent and other folders that are seen in webmail, the account must be IMAP.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

https://support.mozilla.org/en-US/questions/1417298#answer-1588949

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.