Creating new GMail account fails: 0x80004005 [nsiMsgAccountManager.createIncomingServer]
I'm using Thunderbird on Linux Mint. The installation is the same one I've had for awhile, with two email accounts in it, one being GMail.
Today I changed my Google password. I expected Thunderbird to prompt me when the old password failed; and it did, except the window it showed me was entirely blank, except for a URL bar at the top which was to Google's domain.
I tried it several times, same result. I closed Thunderbird and restarted. This time the window prompting me about the GMail connection had stuff in it, but it showed a Thunderbird logo and seemed to want me to "log into Thunderbird" or something (not Google). I think I clicked a button to advance through that screen and something else went wrong, IIRC.
I decided to just delete the GMail account and rebuild it from scratch. In "create account"; it succeeds at finding a configuration for GMail, where IMAP is selected over POP3. I press the "Done" button, but a yellow bar becomes displayed:
Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]
And it also says "Checking password..." with a spinning hourglass that never resolves.
Any thoughts?
All Replies (4)
A followup... I cleared the "startup cache", Thunderbird restarted; and this time upon trying, it did the same thing as in the third paragraph above.
The "thing that went wrong" is a Google screen that says:
400. That's an error.
The server cannot process the request because it is malformed. It should not be retried. That's all we know.
The issue was that I'd had 'accept cookies' unchecked, which the article pointed me to. Checking it made all those bugs I described go away.
The article could use a new title. The current title -- "Automatic Conversion of Google mail accounts to OAuth 2.0" -- if far more narrow than the actual content, and it caused me to skip past it before posting my question. The best documentation doesn't help if people can't connect it to their problem. I would suggest making it more general to setting up any GMail account.
Also, Thunderbird shouldn't fail this hard from a simple settings change. These are bugs, and they should at least be logged in Bugzilla -- is this something you do?
Thanks for your help.
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