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Not receiving any SPAM at all

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by david

grant37
grant37
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I am not receiving any messages in my SPAM folder in Thunderbird. When I open my email account using either Blue Mail or GMX web all of my SPAM messages are there.

How do I resolve this?

I am not receiving any messages in my SPAM folder in Thunderbird. When I open my email account using either Blue Mail or GMX web all of my SPAM messages are there. How do I resolve this?

All Replies (1)

david
david
  • Top 10 Contributor
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Is the account IMAP? Do you have a spam folder by name? Do the messages appear elsewhere? Have you checked to verify that you are subscribed to the spam folder? I have no solutions, other than to do those checks, as Thunderbird does not move messages on its own.

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