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Firefox and Chrome causing each other to crash

  • 6 replies
  • 0 have this problem
  • 36 views
  • Last reply by Paul

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This doesn't happen every time, but certainly more frequently than it should. Is there anything that can be done about this. Is this about competing for resources. Maxing out the CPU?

Just now occurred. Firefox closed shortly after opening Chrome. No crash notification. Then, Chrome froze, with one of those "Close program or wait" messages.

This doesn't happen every time, but certainly more frequently than it should. Is there anything that can be done about this. Is this about competing for resources. Maxing out the CPU? Just now occurred. Firefox closed shortly after opening Chrome. No crash notification. Then, Chrome froze, with one of those "Close program or wait" messages.
Attached screenshots

Modified by noel_envode

All Replies (6)

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Happened again. Both browsers open, but had been left idle for a while. When I came back Firefox had crashed.

No record of that in the reliability monitor.

My searches for solutions reveal this is not a new issue.

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I've got crash reports from today on both browsers. Third day in a row. It looks like nobody is interested in the subject.

Maybe someone could just advise me where else I Can go to seek answers?

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noel_envode said

I've got crash reports from today on both browsers. Third day in a row. It looks like nobody is interested in the subject. Maybe someone could just advise me where else I Can go to seek answers?

Can you provide details of the Firefox crash report?

https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support


It seems to me to be a system issue.

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Terry said

noel_envode said

I've got crash reports from today on both browsers. Third day in a row. It looks like nobody is interested in the subject. Maybe someone could just advise me where else I Can go to seek answers?

Can you provide details of the Firefox crash report?

https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support


It seems to me to be a system issue.

Hi Terry,

This is what I have for Chrome

But I don't know how to present the crash report for Firefox.

I tried to get help there. This is what i got when trying to login, which gave no further link or instruction.

When I tried the "Help" link, it took me to "Discourse". Tried to add a topic, a lot of broken links there. Nothing happens, doesn't work. Same thing trying to add feed back about it.

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What is the crash report reference? It should start "bp-" if it has been submitted.

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Just to clarify, are you using the "portable apps" version of Firefox?