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Login failed

  • 3 replies
  • 3 have this problem
  • 45 views
  • Last reply by mattfiero

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Hello, Everything was working well until Thunderbird updated to version 115. Now I get the "Login to server failed notice. I believe I have tried everything. I read all the help topics on the Thunderbird site, scoured google and youtube, and tried everything short of just moving to Outlook or something else. I even tried to revert back to an earlier version v102 but got the same failed notice. My Thunderbird program is stored on my Windows PC. I don't use an email client like gmail or outlook. Any help would be much appreciated. I'm running 3 email accounts and if I can't get this to work I'll probably have to switch all the email accounts. Thanks very much for your help.

Hello, Everything was working well until Thunderbird updated to version 115. Now I get the "Login to server failed notice. I believe I have tried everything. I read all the help topics on the Thunderbird site, scoured google and youtube, and tried everything short of just moving to Outlook or something else. I even tried to revert back to an earlier version v102 but got the same failed notice. My Thunderbird program is stored on my Windows PC. I don't use an email client like gmail or outlook. Any help would be much appreciated. I'm running 3 email accounts and if I can't get this to work I'll probably have to switch all the email accounts. Thanks very much for your help.

Chosen solution

OK, I tried option A and it turns out my domain was expired. It's always something stupid. All fixed. Thanks again for your expert help.

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OPTION A

Does your e-mail provider offer web access? If so, try logging in and viewing mail through the browser to make sure the account has not been disabled on the server side.

OPTION B

1. From the Thunderbird menu bar, select Tools | Developer Tools | Error Console 2. Press the Get Messages button to check for new mail 3. Return to the error console ; copy and paste any error messages related to the failing account

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Thanks very much for the reply. Enclosed is a screenshot of the error console. I tried to tweak the Blocked: All storage access requests but was unable to fix the problem. Also, another detail, I have an older active computer that has an older version of Thunderbird on it and the same problem is occurring. Thanks again for your help.

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Chosen Solution

OK, I tried option A and it turns out my domain was expired. It's always something stupid. All fixed. Thanks again for your expert help.

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