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Can not send emails

  • 1 reply
  • 0 have this problem
  • 18 views
  • Last reply by Matt

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I have used Thunderbird for 20 years but suddenly my emails will not send. I have tried all outgoing server settings options as per information from iinet and thunderbird but nothing works. IInet are refusing to acknowledge any fault and have said it is a Thunderbird issue. I'm just the user caught in the middle without being able to run our company email and want it fixed.

I have attached error messages for all options I have tried.

Anne-Marie

I have used Thunderbird for 20 years but suddenly my emails will not send. I have tried all outgoing server settings options as per information from iinet and thunderbird but nothing works. IInet are refusing to acknowledge any fault and have said it is a Thunderbird issue. I'm just the user caught in the middle without being able to run our company email and want it fixed. I have attached error messages for all options I have tried. Anne-Marie

All Replies (1)

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Yep, iinet do appear to have an issue, and really I am not sure what it is. There are a few other unhappy iinet users on the forum looking for answers at the moment. I think it probably has something to sdo with encrypted connections, but really I have seen nothing concrete. I suggest you try iinets connections settings without SSL or TLS.