Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Have been using thunderbird for my emails for years, but can not add three email accounts that used to be here but can't add now. HELP.

  • 1 reply
  • 0 have this problem
  • 20 views
  • Last reply by sfhowes

more options

Can't add three existing email accounts to thunderbird. It tells me that they are not configured correctly. These accounts were working in thunderbird until about a year ago. When I changed my computer, only two of my five accounts would add. I have been doing without them but now I need them back. Please help me see why I can't add these three accounts. I am running Thunderbird 115.5.1 (64-bit) The accounts that I am having trouble with are .sbcglobal.net accounts. The ones that work are a .Yahoo.com account and a .gmail.com account.

Can't add three existing email accounts to thunderbird. It tells me that they are not configured correctly. These accounts were working in thunderbird until about a year ago. When I changed my computer, only two of my five accounts would add. I have been doing without them but now I need them back. Please help me see why I can't add these three accounts. I am running Thunderbird 115.5.1 (64-bit) The accounts that I am having trouble with are .sbcglobal.net accounts. The ones that work are a .Yahoo.com account and a .gmail.com account.

All Replies (1)

more options

The main issue with sbcglobal (AT&T) accounts is that you have to create a secure mail key and enter it in TB when asked for a password.

https://www.att.com/support/article/dsl-high-speed/KM1010523/